Frequently Asked Questions
Products & Services
You can access all your products online, via this website. As soon as payment is confirmed, you will be provided with access to MedEntry’s Online Learning Platform (OLP). This will allow you to access all of your materials.
To login, click on the "Login" button in the top right corner of the webpage. Then simply log in using your username and password (which you chose when you registered a MedEntry account) and you will be logged in to the Online Learning Platform. You can access your products from any computer in the world that has access to the internet.
Online export support is included in Premium and Comprehensive packages, and those students with Weekly Grinds. Students with these packages can send us an email with the details, and request help with any specific question or resource on the MedEntry platform and an expert online tutor will respond. This allows students to obtain expert help with difficult HPAT questions and concepts, which is invaluable for learning.
Students with a Premium or Comprehensive package can use the MedEntry AI tutor (otherwise known as Mai!) Mai can:
Answer questions about the HPAT, medical entrance, and related topics.
Provide performance analysis based on your practice and mock exams.
Give tips and strategies to improve your HPAT performance.
Guide you through using the MedEntry Online Learning Platform.
Refer you to relevant resources, articles, and practice materials.
If you have not previously been able to access the OLP, please click here to see how to disable some of the most commonly used popup blockers. Please only send an email to MedEntry AFTER you have tried the detailed instructions in the PDF above.
Very occasionally, technical problems with the website and OLP may arise. Usually these problems resolve within a couple of hours. If you are unable to log into the OLP, but have previously been able to, please try logging in again after about an hour. If it is still not working, please contact us and we will endeavour to fix the problem as soon as possible.