MedEntry’s Privacy Policy

MedEntry respects the privacy of its customers, business contacts and suppliers. We understand that the privacy of the information you provide is important to you.

1. Introduction

MedEntry ("we", "our", or "us") is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Irish data protection law.

2. Who We Are

MedEntry Pty Ltd is an Australian company providing online educational services.
We act as the data controller for personal data collected through our platform.
Contact details: Email: info@medentry-hpat.ie

3. Personal Data We Collect

We may collect the following categories of personal data:

  • Identity Data: Name, email address, account details
  • Account and Educational Data: Course enrolment, test results, progress data
  • Technical Data: IP address, browser type, device information, usage data
  • Payment Data: Processed securely via third-party providers
4. How We Use Personal Data

We process personal data to:

  • provide access to our educational platform
  • manage user accounts
  • deliver course content and track progress
  • process payments
  • communicate with users
  • improve platform functionality and security
  • comply with legal obligations
5. Legal Basis for Processing

We rely on the following legal bases under GDPR:

  • Contract: To provide services you have purchased.
  • Legitimate Interests: To operate and improve our platform and ensure security.
  • Consent: For marketing communications and non-essential cookies.
  • Legal Obligation: Where required by law.
6. Sharing Your Data

We may share personal data with trusted third-party service providers, including:

  • cloud hosting providers
  • payment processors
  • analytics providers
  • communication platforms

These providers process data on our behalf and are required to comply with GDPR standards.

7. International Data Transfers

Your personal data may be transferred outside the European Economic Area (EEA), including to Australia.
Where this occurs, we implement appropriate safeguards such as:

  • Standard Contractual Clauses approved by the European Commission
  • contractual protections with service providers
8. Data Retention

We retain personal data only as long as necessary:

  • account data: while account is active
  • support data: up to 24 months
  • financial data: as required by law
  • analytics data: up to 24 months
9. Your Rights

Under GDPR, you have the right to:

  • access your personal data
  • correct inaccurate data
  • request deletion (right to erasure)
  • restrict processing
  • object to processing
  • request data portability

To exercise your rights, contact info@medentry-hpat.ie.

10. Complaints

You have the right to lodge a complaint with a supervisory authority.
In Ireland, this is the Data Protection Commission (DPC).

11. Cookies

We use cookies and similar technologies.
Non-essential cookies are only used with your consent.
Further details are available in our Cookie Policy.

12. Security

We implement appropriate technical and organisational measures to protect personal data.

13. Contact